Privacy Policy - Campus Loom

Effective Date: 01/06/2025
Last Updated: 01/06/2025

At Campus Loom , your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website https://campusloom.com and our services.

By using our platform, you agree to the terms outlined below.

1. Information We Collect

???? User-Provided Information

When you sign up or create a profile, we may collect:

Full name and preferred name
Profile photo
Email address
College/institution name
Branch/department and graduation year
Languages spoken
Location (city/state)
Your selected role (e.g., JEE Aspirant, Campus Mentor, Alumni Mentor)
Any additional details you provide voluntarily

2. How We Use Your Information

We use the information to:

Create and display user profiles
Match and connect aspirants with mentors
Filter and organize mentor listings
Improve site performance and user experience
Communicate with users regarding their accounts
Send occasional updates, announcements, or verification requests on consent

We do not sell or rent your personal data to third parties.

3. Profile Visibility

Depending on your profile type (Mentor or Aspirant):

Your profile may be visible to registered users on the platform.
Certain profile fields (e.g., email, chat link) may be visible only to connected users or admin.

You can request profile edits or deletion at any time by contacting us.

4. Cookies & Tracking

We use cookies and similar tracking technologies to:

Maintain sessions
Analyze traffic and usage patterns
Improve performance

You can disable cookies in your browser settings, though it may affect your experience.

5. Data Storage & Security

All data is stored securely on our hosting server and its safe.

6. Third-Party Services

We may use third-party tools like:

Analytics tools (non-Google options or future integrations)
Email or form platforms

These providers have their own privacy policies. We ensure any tools we use meet industry-standard data protection practices.

7. Data Retention

We retain your data for as long as:

Your account remains active, or
It’s needed for legal or operational purposes

8. Children’s Privacy

Our platform is not intended for users under the age of 13. We do not knowingly collect personal data from children.

9. Your Rights

Depending on applicable laws, you may have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete information
Request deletion of your data
Opt-out of marketing communications

10. Updates to This Policy

We may update this policy from time to time. When we do, we’ll update the “Last Updated” date and notify users of any significant changes.

11. Contact

Have questions about this Privacy Policy?
Please reach out to:
???? admin@campusloom.com